How Safaricom’s Super App Turned Millions of Customers Into Unpaid Beta Testers
Safaricom is celebrating what it describes as a major digital milestone. The telecommunications giant says more than 4.7 million customers have signed up for My...
Tag : Safaricom
Peter Ndegwa and Adil Khawaja: The Safaricom Power Duo Critics Say Tarnished Kenya’s Corporate Crown Jewel
For years, Safaricom stood as the undisputed symbol of Kenyan corporate excellence. It was the company that revolutionised mobile money through M-Pesa, rewarded shareholders generously,...
Safaricom’s KSh 2,999 5G Router Faces Growing Customer Revolt as Complaints Mount Across Kenya
Safaricom’s ambitious push to expand home internet access through its affordable 5G router is facing increasing backlash from customers, with growing complaints over unreliable connections,...
Safaricom’s State Surveillance Scandal: Betraying 50 Million Kenyans for Power.
Nairobi, Kenya. On May 26, 2026, Al Jazeera’s The Listening Post released a documentary that has ignited widespread outrage across Kenya. It reveals how Safaricom,...
Safaricom’s State Surveillance Scandal: Betraying 50 Million Kenyans for Power.
Nairobi, Kenya. On May 26, 2026, Al Jazeera’s The Listening Post released a documentary that has ignited widespread outrage across Kenya. It reveals how Safaricom,...
Safaricom Accused of Deliberately Shutting Down Network During Kaluma Boy’s Fundraiser
Telecommunications giant Safaricom is facing a storm of criticism after Bishop Benson Gathungu Kamau, the head of Jesus Compassion Ministries (JCM), accused the company of...
Safaricom Sued For SIM Swap Fraud
Regional telecommunication giant Safaricom Plc is facing a landmark class action suit that could expose it to runaway claims by Sim fraud victims. The telco...
East African Data Handlers Suffers A Blow In A Sh20M Fraud Case Against Them By Safaricom
East African Data Handlers has lost an application seeking to compel Safaricom to supply it with a police investigation report on fraud accusations it faces...
Ruto Set To Split Safaricom
Since William Ruto was sworn in as fifth president of Kenya, anxiety has been building up within big business circles owing to his pronouncements during...
Rapper Bamboo Sues Safaricom
A court battle is ensuing between Telecommunications giant Safaricom and Musican Timson Kuria alias Bamboo over unpaid ‘royalties’ for the last five years. According to...