Crawford Capital has become one of the private technology companies involved in South Sudan’s growing digital government infrastructure, with international development records linking the firm to electronic tax collection, customs automation and public service platforms used by government institutions, businesses and citizens.
The company’s work sits inside a broader effort to move public services away from manual systems and into digital platforms that can connect ministries, banks, taxpayers and traders through clearer transaction records and more structured payment processes.
For Garang Mayom Malek, whose business interests increasingly centre on payments, trade and institutional technology, the South Sudan projects provide one of the clearest examples of how private technology companies are becoming involved in the systems behind public administration.
Building the e-tax system
A World Bank assessment of South Sudan’s digital economy described Crawford Capital as a private solution provider supporting government-to-government, government-to-business and government-to-citizen services.
The assessment recorded that the country’s tax system was being supported through an electronic platform that allowed taxpayers to obtain tax numbers, file returns, make payments and apply for compliance certificates remotely.
Banks were connected to the platform so that payments could move in real time to government accounts, giving the revenue authority a more direct digital link between assessment, payment and settlement.
That kind of system can reduce the dependence on manual records, make transactions easier to follow and give public institutions a clearer view of how payments move through the collection process.
Customs automation followed the same path
Crawford’s role also appears in a project completion report published by the Japan International Cooperation Agency, which recorded cooperation between South Sudan’s National Revenue Authority and Crawford Capital in the development of the e-Customs system.
The system was introduced in Juba and Nimule in March 2022, placing Crawford inside one of the country’s most important trade and revenue processes.
Customs digitisation matters because border revenue, declarations, cargo movement and payment records all need to work together if businesses are to move goods without repeating the same information across several disconnected systems.
For South Sudan, the move toward electronic customs also creates a clearer record of transactions that can support both revenue collection and trade administration.
From taxation to wider public services
The World Bank assessment described Crawford’s involvement as part of a wider digital government environment rather than a single isolated tax project.
That wider model included technology supporting public services where citizens and businesses interact with government through digital channels, creating a stronger connection between payment records, service applications and institutional decisions.
The practical value of that model is easy to understand.
A business paying a government charge needs the receiving institution to know what the payment relates to, while the bank and public authority need enough common information to confirm that the obligation has been completed without forcing the user to rebuild the transaction through emails, receipts and manual follow-up.
The petroleum permit fits into that wider digital story
South Sudan’s Electronic Crude Oil Accreditation Permit, known as ECOAP, is another example of the country’s move toward digital government processes.
The permit is administered through the Ministry of Petroleum’s electronic services framework, with applications handled through a government portal and payments processed through approved financial channels.
CapitalPay appears inside that process as part of the payment infrastructure supporting the service.
That role is consistent with the wider pattern already seen in taxation and customs, where private technology supports a government-created process without replacing the ministry, regulator or bank responsible for the legal and financial decisions behind it.
The significance of the petroleum permit therefore lies less in one payment screen and more in the fact that South Sudan is moving an important export process into a digital environment where applications, payments and approvals can be recorded electronically.
A wider business theme around Garang Malek
Garang Malek’s public business profile has increasingly been associated with payment infrastructure, trade systems and the movement of financial information between institutions.
That same theme now appears across several markets and projects, including work linked to freight, logistics and institutional payments in East Africa.
The South Sudan digital government projects fit naturally into that wider business story because they deal with the same underlying problem: how to connect a payment with the service, shipment, permit or government process that depends on it.
For a company operating in that space, the value is not simply in moving money quickly, but in making sure the transaction can be recognised, matched and followed by every institution that needs to act on it.
A documented technology footprint
The strongest part of Crawford Capital’s South Sudan story is that its work appears in records produced by international development institutions rather than relying entirely on company statements.
The World Bank documented the e-tax platform and bank integration, while JICA recorded Crawford’s role in the e-Customs system introduced in Juba and Nimule.
South Sudan’s government has also publicly acknowledged its engagement with the company in the development of electronic government services.
Taken together, those records show a technology footprint built around tax administration, customs processing, public service systems and digital payments.
That footprint gives Crawford and Garang Malek a clearer place in South Sudan’s digital transformation story, centred on the infrastructure connecting government institutions, financial systems and the businesses and citizens using public services.
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